Casino Galaxy

Rating: star 2,6/ 5

Casino Galaxy

  • No deposit bonus
  • Good mobile version

Welcome bonus

200% Up to AU$835 + 200 Free Spins

Read Review

approved Players from Australia accepted.

Bonus: 200% Up to AU$835 + 200 Free Spins
Minimum deposit: AU$17
Year founded: 2023
Payout time: Up to 5 business days
Verification time: Up to 3 days
License: Curacao

Payment Methods:

Casino Galaxy Mobile Devices


  • No deposit bonus
  • Good mobile version


  • Unverified license
  • Confusing bonus scheme
  • Very few payment options

Table of contents

Casino Galaxy Review

Right off the bat, Casino Galaxy doesn’t make a particularly good impression at all. In its tab description, the site calls itself the “Best Online Casino”, which is already a boast worthy of Baron Munchausen. But as you scroll down to the footer, you’ll see that it also claims to be “among the first multi-currency online casino to offer play in major Cryptocurrencies”, which is about as ridiculous as claiming that it’s among the first online casinos to offer pokies.

Casino Galaxy Review Australia

If that wasn’t enough, the site is also loaded with copyrighted images, such as a render of King Dice from the popular videogame “Cuphead”, which only gives the impression that the site’s creators didn’t have the budget to create their own characters. At this point, our opinion of Casino Galaxy could only go up… Right?

Well, not being ones to judge a book by its cover, we decided to investigate the casino even more closely by examining its features, bonuses, games and safety. In the end, we compiled our findings into this very review in order to tell you plain and simple whether our first impressions were right on the money, or if there’s more to Casino Galaxy than meets the eye.


No Deposit Bonus – 100 Free Spins

Right off the bat, we have to point out that it’s extremely difficult to talk about Casino Galaxy’s bonuses. The site doesn’t have a dedicated bonus page or anything that accurately explains exactly what you’d get for depositing. The closest you’d find is a page titled “Win Multiplier” which only gives the barest of information regarding what’s available, and even that’s very contradictory.

With that said, though, we were able to determine that the site does, indeed, feature a no-deposit bonus that you’ll be able to claim immediately upon completing your registration. That bonus will net you 100 free spins on select pokies, 25 per pokie. Not a bad deal, though keep in mind that you’ll need to complete the wagering requirements (x50) within 24 hours, and even if you do, your max win will be capped at AU$167.

There is, however, a little trick here. As always, you can choose to just claim your no-deposit bonus as is, without any additional fuss. But if you choose to make your first deposit before claiming it, you’ll receive an x10 multiplier on your winnings and the wagering requirements will be lowered to x25. You can still only withdraw up to AU$167, but still, pretty cool to have the option to play however you want!

Welcome Bonus – 200% Match up to AU$835 + 200 Free Spins

By now, you might haven oticed that Casino Galaxy works with some pretty weird numbers, and that’s because instead of having set values for Australian dollars, it just does a direct conversion based on the set values in euro. This means that, depending on the value of our currency compared to the euro, the exact amount you’ll be able to receive will vary. Please keep that in mind and don’t be too mad at us if the max bonus is a little bit different when you visit the casino!

With that said, the bonus itself is pretty nice, as you’ll be able to snatch up a 200% match up to AU$835 – a very solid first impression! On top of that, you’ll receive 200 free spins in addition to the 100 you already got as part of your welcome bonus. While there is some conflicting information (more on that in a second) and some banners claim you only get 125 spins, we were able to confirm that Australian players will, indeed, receive 200 spins.

On top of that, if you make a deposit before claiming your no deposit bonus, that bonus will also be enhanced and made part of the welcome offer (more on that in its section just above). With that said, we were not able to find any information about the wagering requirements of this bonus, and while the casino’s staff clarified a few things for us that were not explained very well, they didn’t provide us with this particular information.

Which brings us to our main complaint regarding the Casino Galaxy welcome bonus: it’s just too confusing and poorly explained. The site is full of exaggerated language and contradictions (such as providing conflicting values), but is scarce in actual, useful information. It really sours what should have otherwise been an amazing bonus!


Frankly, we thought that the choice of casino games available at Casino Galaxy is… Okay. Nothing spectacular, to be sure, but also nothing terrible. Whether you’re interested in pokies or live casino games, the selection you’ll find here is adequate and nothing more than that. Hey, not everything can be the best or worst thing in the world, right?

Granted, you won’t encounter any sports betting here, which was a minor disappointment to us. With that said, we did find plenty of alternate titles, such as plinko, coin flip and scratch dice. Those won’t be listed in their own, dedicated section, so it takes a bit of searching to find them… But they’re there, and are bound to provide weary players with an acceptable distraction.

Software providers BSG, Platipus, Wazdan, Tom Horn Gaming, Groove Gaming, Booming Games, SoftSwiss, IGTech, Belatra, MrSlotty, LuckyStreak
Pokies 500+
Live casino Yes
Sports betting No
Table Games Yes


While Casino Galaxy doesn’t boast thousands upon thousands of pokies like other sites, what is here will still get the job done, especially if you’re a newer player. You’ll be able to enjoy the titles of some really decent providers like Booming Games, Tom Horn and MrSlotty, and while these games are hardly uncommon, it’s still nice to see them collected and curated here. If you’re a new player who isn’t sure where to start, this is a great place!

Casino Galaxy Games Australia

We especially liked that Casino Galaxy has a dedicated jackpot section that you can access from the main menu. This will only list pokies that have a jackpot attached to them (be it fixed or progressive). Many players only play pokies for the thrill of winning that big sum, and if that describes you, then you’ll find this feature to be incredibly useful!

Live casino

The live dealer offerings of Casino Galaxy are provided primarily by LuckyStreak, although you will also encounter a few games by smaller companies like Wazdan and BSG. With that said, though, don’t expect some kind of amazing diversity of titles. You’ll be able to enjoy blackjack, roulette, baccarat, as well as a very limited section of smaller titles like deuces or super 7.

Casino Galaxy Live Games Australia

Granted, this isn’t the worst selection we’ve ever seen, far from it – even though it’s nothing to write home about, you should still be able to find at least one or two rooms that will hold your attention. Unfortunately, it’s nearly ruined by a glitch we experienced (and could successfully replicate on both desktop and mobile) that let non-live games, such as pokies, “bleed” into the live section. This made it much harder to narrow down the list of available rooms and find the one that we were looking for, and we imagine many players will experience similar issues.

Deposits & Withdrawals

It’s impossible to mince words here: the deposit options of Casino Galaxy suck. Yep, you heard right, they’re not “disappointing”, or “a little lacking”, or anything of the sort, no. They suck! You’ll only be able to deposit using two methods, at least if you’re an Australian! Honestly, it feels low-key insulting!

You’ll only be able to make both your deposit and your withdrawal via your credit card or Bitcoin. That’s it. No e-wallets, no pre-paid vouchers, no bank transfer, not even any alternate cryptos like Ethereum or Tether. If you don’t use Bitcoin and also prefer not to link your credit card to a site you don’t yet trust… Well, too bad. Might as well just move on to something else. This is extremely disappointing and bound to alienate many players right from the get-go.

Minimum deposit AU$17
Minimum withdrawal AU$50
Maximum withdrawal Per day – AU$4,200

Per month – AU$25,000

Deposit methods Visa, MasterCard
Crypto currencies accepted BTC
Australian Dollars accepted Yes
Welcome bonus package AU$835 + 200 Free Spins

Withdrawal time

While Casino Galaxy may have just two payment methods available to Australians, the silver lining is that it’s very easy to estimate how long it’d take to withdraw using each of them. If you choose to withdraw with Bitcoin, then the process will be very quick, taking no more than a few hours (at the very most) from the moment you request your withdrawal.

As for credit cards, you’ll need to wait just a little longer for that – up to 5 business days. The reason is because, unlike crypto (which is unregulated), any transfers that involve banks are subject to many verifications that need to be performed by human staff before they can be approved. It’s also important to keep in mind that both of those times are estimated after the winnings have been dispatched, which will happen within a few days of your withdrawal request’s approval.

VIP Program

Sadly, as of the time of writing, Casino Galaxy does not offer players the chance to participate in a VIP program. In fact, you won’t even be able to claim any reload promotions once your welcome bonus has been all used up. Granted, Casino Galaxy’s bonus schemes are very convoluted, so it’s possible that there is an element here that we’re not aware of, but as far as we can tell, there is nothing to sweeten your subsequent deposits or bets.

VIP programs are usually an essential part of online casinos due to promoting player loyalty. A site’s welcome bonus will always be its most enticing feature when it comes to its bonuses, so having a steady stream of special offers and unlockables as part of a VIP initiative is a great way to retain players instead of having them jump to a rival. Unfortunately, the latter option is very likely at Casino Galaxy – after all, why wouldn’t you jump ship when there are no bonuses left?


Just like with the VIP program, we’re afraid to say that Casino Galaxy does not currently offer any tournaments. While there is a little trophy icon in the left-hand menu, that icon will only take you to pokies that have jackpots, not to any actual tournaments. Those lands are very much unexplored at this site.

This is extremely bad news for people who have grown very used to competing against other players while spinning their favorite pokies. Under normal circumstances, having tournaments would give players a new way to appreciate the pokies that are already on display on the site, especially the ones that aren’t very popular. Maybe this feature will be added in the future, but alas, we wouldn’t hold our breath.


Despite being a primarily crypto casino, Casino Galaxy will still need to verify your identity before you can withdraw (presumably because it still performs withdrawals with credit cards, and anyone receiving money from an online site must have their identity verified by law). Luckily, this isn’t any more difficult than it is at most other casinos.

What you’ll need to do is provide the site with two different documents: a proof of identity (like your passport, your ID card, or your driver’s license) and a proof of current address (a bank statement or utility bill will do). One interesting quirk of the casino is that you aren’t allowed to scan them, you’ll have to take photos of them and send them over. If the photos are unclear, the casino may require you to verify via video call.

If you made your deposit via credit card, that, too, will have to be verified – usually with a photo with the middle digits (as well as the security number on the back) censored for your safety. If you deposited via Bitcoin, then rest easy: you dodged this additional step in your verification!

Is Casino Galaxy Legit & safe?

Sometimes, determining whether an online casino is legitimate or not is an extremely simple task – and other times, it can take us hours of research and the results could still be inconclusive. Unfortunately, Casino Galaxy belongs to the latter category, and we were unable to fully determine whether it’s a legitimate site or not.

But how could that be? Well, for starters, the casino itself has absolutely no information about its license or even parent company. These details, usually reserved for the footer of the casino or its “about us” section, are conspicuously missing here. We needed to do some good, old-fashioned detective work in order to find out Casino Galaxy’s parent company (Placebo NV), as well as its license information.

Unfortunately, we were not able to verify whether the actual license is legitimate or not. The 365/JAZ license, issued by Curacao Gaming NV, can’t be verified by simply inputting the casino’s name in a database – instead, the casino themselves must place their license link in the footer of their site. Obviously, this wasn’t done on Casino Galaxy at all, and on other casinos operated by Placebo NV, all we could find was a simple static image with an alt text saying “verified”, but no actual link. Anyone can make such an image even without a license.

As such, while on paper it appears that Casino Galaxy is legitimate, we have some serious suspicions about the legitimacy of its claims. As always, the final decision is yours, but we at would not trust it with out money.

License Curacao
License number 365/JAZ
Company address Zuikertuintjeweg Z/N, Zuikertuin Tower, Curacao

Customer support

If you’re experiencing any issues with your Casino Galaxy account, or simply have questions that we haven’t given an answer to in our review, then you should waste no time in reaching out to the casino’s customer support team. As of the time of writing, you can do so in two ways: via live chat or e-mail.

Using the live chat feature is typically recommended due to the immediate connection and faster response speed. However, during out testing we determined that the level of support you’d get via this method isn’t very good, and it’s obvious that the support team wasn’t trained to answer more in-depth questions.

We had better luck testing the e-mail support, and the replies were more detailed and generally useful. However, they also took a lot longer than the live chat ones did, so ultimately you’ll need to decide for yourself which option works better for you.

Live Chat support 24/7
Phone support NO
E-mail support [email protected]
Ticketing system NO

Casino Galaxy Live Chat Support

Mobile casino

It might surprise you a little bit that we actually really like the mobile interface of Casino Galaxy. It’s clear that the site was first built with mobile in mind and then adapted to fit a bigger screen rather than the other way around (as is the case with too many casinos). This means that the site works great on mobile, it loads quickly and has a very intuitive interface.

If you’re the type of person who doesn’t like to download unnecessary apps in order to enjoy their favorite sites, then rest assured that you won’t need to do that here. All the features of Casino Galaxy are accessible through your phone, including making deposits (and claiming bonuses), playing the games and enjoying the jackpots. Granted, we haven’t been very positive about the casino overall, but this is one of its aspects that is genuinely good.

Mobile version YES
iOS App No
Android APP No

Casino Galaxy Mobile Version


Is Casino Galaxy a legitimate and safe online casino for Australians?


While the casino accepts Australian players, we were not able to verify its legitimacy.

Can I place a deposit at Casino Galaxy using Australian dollars?


Yes, AU$ is an accepted currency on this site.

Is it possible to place bets on sports games?


No, Casino Galaxy does not have a sports betting section.

Can I claim the no deposit bonus without depositing?


Yes, by definition all no deposit bonuses can be claimed before depositing – however, Casino Galaxy will improve its no deposit bonus if you make a deposit before claiming it.

How can I participate in a tournament at Casino Galaxy?


Unfortunately, tournaments are not currently available at this casino.

Are there any reload promotions that I can claim after I’ve used the welcome bonus?


No, Casino Galaxy does not offer its players any additional bonuses.



Casino Galaxy is a disappointment no matter how we slice it. Yes, it’s got a very good welcome bonus and a decent selection of games, which are what many will call the most important aspects of a site. We disagree with that assessment. To us, an online casino has always been the sum of its part, and the sum in this case is very, very low.

There are barely any payment methods, there aren’t any reload promotions or extra features (like tournaments or a VIP program), the support isn’t as good as it should be… Hell, even the things that are worth praising about Casino Galaxy aren’t perfect (for example, the bonus terms are unclear, and the games lack a sports betting section). The worst part is that we were not able to verify whether Casino Galaxy is a legitimate betting site or not, and it seems like its owners have actively taken steps to make said verification difficult.

At the end of the day, your money is your own, and you’re the only one who gets to decide how they can be wagered. However, we see more than enough red flags here to make us deeply distrustful of Casino Galaxy… And even if we didn’t, it just doesn’t offer anything all that special or unique. Take our advice and find a better casino.

Casino Galaxy Vs 3 new casinos in Australia

Casino Rating Bonus Year founded Minimum Deposit Available in Australia
Casino Galaxy 2.6 200% Up to AU$835 + 200 Free Spins 2023 AU$17 YES
Spinaro Casino 5 Yet to be disclosed Yet to be launched AU$0 YES
OneDun Casino 2.8 100% Up to AU$ 10,000 Unknown AU$30 YES
Cosmobet Casino 2.4 150% Up to AU$ 500 or 100% up to AU$ 1000 2023 AU$30 YES

Some of the pokies you can play at Casino Galaxy

Casino Galaxy reviews by players

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This review is based on my personal experience & game play at Casino Galaxy. I’m not employee at any online casino and i haven’t received any payments to write this review. I understand that as might or might not show my review and they are not responsible for it’s content.

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Amelia Taylor
Amelia Taylor Casino Auditor Last Updated: September 14, 2023

Amelia is huge fan of online casinos and Pokies. She was born in Sydney, Australia and spent last few years as an iGaming copywritter.

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