Neon54 Casino

Neon54 Casino Review

Some may argue that the welcome bonus is by far the most important thing that an online casino can offer. Yes, even more important than the games, design, features, recurring bonuses and anything that we as reviewers find to be important. And while we can’t say that I agree with this philosophy, we see the merit in it – a good welcome bonus can make or break a casino.

Well, Neon54 decided to take this line of thinking and dial it up to 11 by providing new players with 5 different welcome bonuses! The catch? You only get to choose one! Do you pick the free spins or the cash bonus? Do you go for the larger bonus across 3 spins or the smaller one that only requires 1? The choice is entirely yours!

It’s a unique way of presenting a welcome offer, for sure. But is there enough at the casino to keep players engaged after making their deposit, or will even the most hardcore fans of welcome offers grow bored?

Bonuses

As mentioned earlier, new players will be permitted to choose one of five different welcome offers upon first signing up for the casino, each of which is presented by a parody of a famous singer. These are the bonuses that first-time players will be able to receive:

Kriss – Up to AU$1,500 across 3 deposits

The band Kiss was famous for always going to extremes in their performances – and, if you’re thinking along the same lines, their secret 5th member Kriss can offer you up to AU$1,500, by far the highest match bonus available at Neon54.

The catch? Well, you won’t get the funds right away. Instead, you’ll receive 3 bonuses spread across your first 3 deposits, like this:

BONUS	MATCH PERCENTAGE	MAXIMUM AMOUNT
First	100%	AU$750
Second	75%	AU$450
Third	50%	AU$300

The wagering requirements are 35x, and the minimum deposit is AU$15, which aren’t particularly high. So if you’re the type of player who just wants as much of a match bonus as possible, well, this bonus was made for lovin’ you!

SpoonDog – 10% Cashback up to AU$300

The artist Snoop Dogg was known for going against what others told him, and just doing his own thing, and being his true self. And if you feel like being a bit of a rebel, his cousin SpoonDog has a special welcome bonus just for you! And that is… A complete lack of one.

But don’t despair! If you choose to forego your welcome bonus, you’re giving yourself a bit of a safety net in case things don’t go well with your first deposit. If luck isn’t on your side and you end up losing your deposit within the first 48 hours of making it, you can contact support to request a 10% cashback up to AU$300.

While this is one of the weaker bonuses at the casino, it absolutely provides a solid option for those who are afraid of making bad decisions and would rather have that safety net over bonus funds that you need to repeatedly wager.

MiraDonna – 100% up to AU$750 + 100 FS

The pop sensation Madonna was known for doing a little bit of everything – she was most known for her pop music, but also dabbled in rock, ballads, R&B, jazz, even trap and EDM! Similarly, her secret sister MiraDonna likes to enjoy a little bit of everything when it comes to casino bonuses.

If you’re uncertain about whether you’d rather have free spins or a match bonus, why not choose… Both! With this bonus, you’ll receive 100 free spins (which you can play on any pokie with no limits), getting 10 immediately and then another 10 every day until you’ve got them all. In addition, you’ll also get a 100% match bonus up to AU$750, which you can use on table games and live casino offerings.

If you’re ready to satisfy the material girl in you, this bonus is the best way to have it all with little to no risk!

Craft Pank – 1 FS for every AU$1.5

The robots of Daft Punk weren’t just known for paving their own way – they became famous for practically carving out their own niche, and leaving behind entire subgenres of electronic music when they broke up in 2021. And while the music machines exploded at the end of their final performance, their parts were used to create Craft Pank, who is paving the way in casino bonuses!

Unlike all other bonuses, how much you get from this one mostly depends on you! Because for every AU$1.5 you deposit, you’ll automatically receive 1 free spin you can use on any pokie. This means that, with a minimum deposit of AU$15, you’ll receive at least 10 spins by default. How many you get in total depends on you, but since the upper limit is 500, there practically isn’t one.

The wagering requirements for your free spin wins will be x40, which is a little higher. Despite that, the unique nature of the bonus very much makes it worth considering, and it has already been enjoyed by players around the world!

David Bowle – 50% up to AU$1,500

Say what you will about David Bowie, but “subtle” wasn’t exactly his style. When he went, he went big – with his music, with his performance, with his very style, especially under his “Ziggy Stardust” persona. Well, Bowie may be among the stars now, but his clone David Bowle is here to help you go big on your casino deposit.

If you’re the type of high roller who prefers to make one very, very big first deposit rather than several smaller one, then this is certainly the best choice for you. Unlike the Kriss bonus, this one isn’t broken up into several parts, meaning that you can enjoy it in its entirety right away. The downside is that the match percentage is only 50% rather than 100%, meaning you’ll have less bonus funds to play around with unless you deposit a truly large sum. As always, it’s a trade-off.

This requirement for a big first deposit is also shown in the minimum amount you’ll have to deposit to take advantage of the bonus, which is AU$30 – twice what the Kriss bonus requires. At least the wagering requirements still remain at 35x, which makes the bonus well worth considering, despite it being something of a space oddity.

Games

Even the best welcome bonus is worthless if there’s nothing to wager it on, right? Luckily, Neon54 Casino offers no shortage of pokies, table games and live casino entertainment! With this much variety, it’s almost impossible that you won’t find something worth betting your deposit on!

Games
Software providers	Pragmatic Play, Quickspin, Yggdrasil, Big Time Gaming, Merkur, Betsoft & more
Pokies	4,500+
Live casino	Yes
Sports betting	No
Table Games	Yes

Pokies

Neon54 Casino offers a staggering amount of pokies – well over 4,000, from 58 different providers (just counting the ones available on the Australian version). And they’re no slouches, either! You’ll get to enjoy the offerings of big developers like Pragmatic Play, Betsoft and Yggdrasil, just to name a few.

Those providers bring their A-game when it comes to the available games, with titles like Pragmatic’s Book of the Fallen, Big Time Gaming’s Who Wants to be a Millionaire and Yggdrasil’s Valley of the Gods 2 headlining a selection of truly awesome pokies. There is honestly little left to be desired out of a selection this rich!

Live casino

Just like the pokies, Neon54 Casino’s live offerings are top notch. If you’re just a fan of the more traditional titles, like blackjack, baccarat and roulette, you won’t be disappointed – but those are available at every online casino. What makes Neon54 special is the inclusion of Evolution Gaming’s more obscure, yet still fantastic titles.

One of the most entertaining type of live casino offering is the “wheel game”, and there’s quite a selection of those here. Monopoly, Crazy Time and Dream Catcher are all available, many of which with multiple rooms to pick from. Bingo, sic bo, three-card poker, tiger dragon and many more classic games are also available, and looking better than ever.

Deposits & Withdrawals

Neon54 offers plenty of deposit and withdrawal options to Australian players. Even if some of the more popular ones (for example, Skrill or Neteller) are not currently available, you should still be able to find at least one method you feel comfortable using. That goes double for crypto enthusiasts, since most major cryptos are available.

Payments
Minimum deposit	AU$15
Minimum withdrawal	AU$15
Maximum withdrawal	Per day – AU$750 Per month – AU$10,500
Deposit methods	Visa, MasterCard, PayID, AstroPay, MiFinity, NeoSurf, SticPay, eZeeWallet, eVoucher, Jeton
Crypto currencies accepted	BTC, ETH, DOGE, USDT, BCH, LITE, XRP
Australian Dollars accepted	Yes
Welcome bonus package	Various

Withdrawal time

How long it’d take for your Neon54 Casino winnings to be withdrawn into your payment method of choice will depend solely on the method in question. The fastest one would certainly be e-wallets, such as AstroPay and eZeeWallet – transfers to it should take a few hours, up to a date. A transfer via card will take about 3-5 days, and a transfer via cryptocurrency will depend on the currency in question.

It’s very important to keep in mind that Neon54 Casino will usually let you withdraw only via the method you used to deposit, which means that if speed is your priority, it would be best to make your first deposit using an e-wallet service.

 VIP Program

Like many other online casinos, Neon54 offers its own loyalty program that all players are automatically entered into. By depositing, placing wagers and participating in various tournaments and promotions, you’ll gradually increase your VIP level, unlocking a variety of bonuses.

Here is what you’ll receive at each VIP level you’re able to reach:

LEVEL	MONTHLY WITHDRAWAL LIMIT	WEEKLY CASHBACK BONUS	PERSONAL ACCOUNT MANAGER
1	AU$10,500	0%	No
2	AU$15,000	0%	No
3	AU$15,000	5%	No
4	AU$23,000	10%	Yes
5	AU$30,000	15%	Yes

Besides the monthly withdrawal limit increasing quite drastically with your level, there are two other major benefits that you’ll receive. The first is that, at the top 3 levels, you’ll receive a certain percentage of your wagers placed during the week as cashback bonuses every Sunday.

The second is that you’ll be paired with a personal manager who will work directly with you on not only issues you’re having with the casino, but also suggestions for future implementation that can easily be escalated straight to the top brass. Not a bad way to reward a gambler’s loyalty!

 Tournaments

There are about half a dozen different tournaments active at Neon54 Casino at any point, which – while far from mindblowing – is still very impressive. With this many tournaments active, you’re practically guaranteed to find one you’ll want to join for some extra prizes while you’re playing your favorite casino games.

As expected, most of the tournaments are themed around various pokies, encouraging players to focus on either very particular games or groups of slots sorted by theme or provider. However, there are also several live casino tournaments for those who prefer blackjack and baccarat to reels and jackpots.

One thing that we need to point out as a negative is that not every tournament actually rewards cash prizes. Some of them will instead reward participating players with points to spend on the bonus shop, which may not be ideal – especially if you’ve spent hours getting to a high rank on the leaderboard. As such, we at casinoaustraliaonline.com encourage players to only participate in tournaments whose rewards they deem to be satisfactory.

Verification

Just like any other online casino, Neon54 will require that you confirm your identity before you’re able to withdraw your hard-earned winnings. Luckily, the process isn’t very complicated, all you’ll need to do is present a set of documents in compliance with international money laundering regulations.

Those documents will include, but may not be limited to:

• Proof of identity (like a driver’s license or a national ID card)
• Proof of address (like a delivery receipt or a utility bill that has your name and address on it)
• Proof of payment method (like bank documents confirming your card, or screenshots from the login page of your e-wallet app)
• Proof of income (most commonly your transaction history, but could also be payslips from your place of employment)

You’ll have 30 days to provide every document needed from the moment it’s requested, and the casino themselves will take no more than 10 days to get back to you. While it might take a little longer to withdraw your first winnings, at least this verification will be a one-time process.

Is Neon54 Casino Legit & safe?

We’ve been able to verify that Neon54, much like other casinos owned by Rabidi N.V., is completely safe and fully licensed under Curacao law. This makes it legal for Australian players to place bets on its games, and in turn withdraw winnings once they’ve fulfilled all the requirements.

The casino even has a formal complaint form you can fill out in case of a serious issue that support is unable to clear up, and if that’s not enough, you can always report them to the Curacao gaming authority.

License	Curacao
License number	8048/JAZ2020-0001
Company address	Scharlooweg 39, Willemstad, Curacao

Customer support

As of the writing of this review, there are only two methods available to contact Neon54 Casino’s customer support – via live chat or via e-mail. Live chat is by far the most convenient method, as it can be accessed from the button in the side bar of any page, letting you connect to a support representative immediately. However, you might now always receive a good response from them, especially if it’s a more complicated query.

For more in-depth questions, as well as sending documents for verification, we recommend contacting Neon54’s support team via e-mail. True, the wait time may be longer, but in our experience the quality of the response was also higher.

Live Chat support	24/7
Phone support	NO
E-mail support	[email protected]
Ticketing system	NO

Mobile casino

There are no real differences between the mobile and desktop versions of Neon54 either visually or functionally – which is, of course, very impressive. During our testing, we found that every single feature (including pokies, live games or the tournaments) worked flawlessly on mobile, and the site itself was very quick and responsive.

If you’re a gambler who primarily likes to play pokies in bed or while waiting for the bus, you could do a lot worse than Neon54 Casino!

Interface
Mobile version	YES
iOS App	No
Android APP	No